Currently all product sold is not refundable. We carefully selected our product before sending out.
Defective and Wrong items:
If we send wrong item to you or the item you received has defective problem, you can return it to us and we will happily provide with an exchange. You should report the problem in 3 days after receiving the products and return it within 7 days and the item must be in original condition when returning to us.
For Defective items, When the returned package arrives, we will examine the item, check the problem, then we will ship the correct items back to you without extra charge. We will be responsible for the returning shipping fee. If we discover nothing wrong with the items, we will promptly ship them back to you. In that case, you have to pay the shipping fees in both directions.